Weight-loss consumer bill of rights
Effective as of January 1, 2026
To comply with applicable consumer protection laws, Antler Technologies Inc, operating as M&S Labs, gives every consumer of our weight management services the disclosures below.
Disclosures to consumers
- (A) Losing weight rapidly may carry certain health risks. Talk with your healthcare provider about the possible risks that apply to your own health profile.
- (B) As someone who uses weight-loss services, you are entitled to a full, detailed description of the treatment program before you commit to it, a clear statement of what the program costs in total including every fee, information about the qualifications of the healthcare providers who take part in your care, and a clear explanation of your rights to cancel and to receive a refund.
- (C) You are entitled to know the name, qualifications, and credentials of every healthcare provider who takes part in your treatment plan.
- (D) You are entitled to a written description of the program before you enroll, covering expected outcomes, potential risks, and any requirements for taking part.
- (E) Every claim about how successful a weight-loss program is must be substantiated and representative. Individual results vary depending on how closely you follow treatment protocols and on individual health factors.
Our commitments at M&S Labs
- Prescribed medications shipped at no additional cost
- Treatment plans that a licensed provider writes, not plans produced by a questionnaire
- Continuing clinical support, and messaging with your care team in between visits
- A single published price, with no hidden fees and no charge for consultations
- Cancellation by email, with no phone call required
Key disclaimers
- An online assessment does not replace a comprehensive in-person medical evaluation. If it is clinically appropriate, your provider may recommend an in-person follow-up.
- Some medications prescribed through our platform may be compounded by state-licensed compounding pharmacies. Compounded medications are not FDA-approved and are not evaluated by the FDA for safety, efficacy, or quality.
- Results shared on our platform are self-reported individual experiences, and they are not guaranteed outcomes.
- Licensed healthcare providers decide treatment eligibility based on each person’s medical profile.
Contact us
If you have questions about your rights as a consumer:
- Email: support@mandslabs.com
- Address: Antler Technologies Inc, 300 Delaware Ave Ste 210-207, Wilmington, DE 19801